6 Things To Ask When Interviewing A Moving Company

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6 Things To Ask When Interviewing A Moving Company

Dec 05, 2018 Packing up and moving with your family to a new state can be a difficult task as you have to take care of so many things at the same time. At this point, getting a helping hand is always beneficial and what can a better option than professional removalists? But remember that your choice of Removals Company can be the difference between an ideal move and a complete disaster. Make every possible effort and research appropriately to ensure hiring the best removalists in Sydney. Do not waste time and start your research as soon as possible. Ask your family and friends for reference while you can double-check their customer reviews to shortlist the best removals companies. In this post, we will discuss some important questions which you should ask a Removals Company before hiring them. Let’s have a look:

1. Do they have a proper license?

It is necessary for you to know if the removals company is duly licenced for all type of moves and have all the required documents. If you are moving interstate, you need a company with a license to drive across the states. Apart from that, you also need to find out if they are professional and full-time movers. Ask them if they have their staff, or they use day labours. Their professionals must be police verified and appropriately trained.

2. Are they capable of meeting your specific requirement?

Every person has different requirements when moving to a new place. So, make sure they can match your specific needs. Ask if they have experience in all types of moves – be it a ground floor, second floor or high-rise apartment building. You should know what kind of solutions they have for unplanned situations like steep stairs, no elevator, small doorways, parking restriction, etc. Apart from that, ask about the services offered by the removalist in Sydney and packaging material they are offering to pack your belongings, fragile items in particular.

3. Who will provide service on a moving day?

Many removals companies initially take the responsibility of the entire moving procedure, but on a moving day, subcontract small companies to take charge. This makes a lot of difference when it comes to the quality of the service you get and reducing stress on the moving day. So, you need to make sure that you are dealing with only a reputed removals company and not any third party. They might compromise on the price but cannot assure the safety of your belongings.

4. What is the final Quote?

When you are paying for a service, you don’t want any unwelcome surprises. Many removals companies give you a rough estimate about the charges and somehow manage to add extra cost. Stay away from such removals companies. Discuss every point of concern regarding the moving process with the Sydney removalists and ask them to give you the final quote. Also, make sure that there are no hidden charges in their services.

5. Are they charging on an hourly basis or offer packages?

Hiring a moving company that charges on an hourly basis would be a mistake. Go for those removal companies in Sydney who offer different packages and charge as per the package. The problem with an hourly basis is that you can’t get a proper estimate of the cost and that affects numerous things. As the moving process is a complicated procedure, it is difficult to calculate the exact time. On the other hand, with a package system, you know from the very beginning what services you are getting and how much you will pay for that.

6. What about the call-out fee?

A call-out fee is a standard fee that all removalists company charge. This can be considered as a booking amount, and it covers on-road costs and truck maintenance. And this is a non-refundable amount. But what you can ask about the call-out fee is, whether the company is including this call-out fee in their overall final quote or not, because ideally, they should. Apart from these six essential questions, you can ask many more questions like how much time it will take to complete the move, can you contact your driver during the move, what forms of payment they accept, and so on.


Moving in Sydney is undoubtedly a stressful task and choosing a wrong removals company will only increase the stress. The ways as mentioned above will help you find the most appropriate removalists. Select the removalists like Better Removalists Sydney who understand the job, have the technical knowledge and value your belongings just as much as you do. Proper research will help you to find out the removals company who can ensure a safe and stressfree move.